Warranty Service Request

Please use this form ONLY for requesting Warranty service for your “TTC – The Tree Company” Artificial Christmas tree.

Please note : if you purchased your tree in Europe, then please use the following link to register your guarantee or report any problem, for more efficient and local service. Do not report it here.

http://www.triumphtree.eu/service

For customers in other countries/regions, please proceed below to advise us of your warranty service request. Thank you.

Service

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Your Details
Title*
First Name*
Last Name*
Address Line 1
Address Line 2
City
State
Zip Code / Post Code
Country
Email*
Phone

Details of the Tree
Model Number*
SKU Number (if any)
Tree Name
Tree Colour
Number of lights (if any)
Please enter a value between 0 and 9999.
Colour of lights (if any)
Please refer to the inside flap of the top of the box for the following information
Batch Number
Sequence Number

Purchase Details
Please retain your receipt. In case of any problem with your tree we will need you to send us a scan of the receipt by email as proof of purchase. Please enter details of your purchase in the fields below.
Store Name*
Store Location / Suburb
City
Date of Purchase*
Price Paid
Please upload a scan of your sales receipt as proof of purchase
Accepted file types: jpg, gif, png, pdf.
Allowed Formats: jpg, gif, png, pdf. Maximum File Size: 1MB
Detailed description of the problem that you are having*

Warranty Service Request

Service

Step 1 of 3

Your Details

Details of the Tree

Purchase Details

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